public:baseline

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public:baseline [2025/10/09 14:27] – veselypublic:baseline [2025/11/28 08:03] (current) – brezova
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 ====== ICS Infrastructure Knowledgebase ====== ====== ICS Infrastructure Knowledgebase ======
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 <WRAP group> <WRAP group>
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 <WRAP box half column> <WRAP box half column>
  
-__**Helpdesk**__+__**IT Helpdesk**__
  
 In order to streamline support requests, we utilize a support ticket system.\\ In order to streamline support requests, we utilize a support ticket system.\\
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 <WRAP box half column> <WRAP box half column>
  
-__**Contacts**__+__**IT Contacts**__
  
 **Petr Veselý: ** +420 793 965 740 | office 207\\ **Petr Veselý: ** +420 793 965 740 | office 207\\
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 **Jiří Šimek:** +420 793 965 808 | office 207\\ **Jiří Šimek:** +420 793 965 808 | office 207\\
 **Petr Maršík:** +420 793 965 630 | office 207\\ **Petr Maršík:** +420 793 965 630 | office 207\\
-**Martina Brezová:** +420 793 965 822 | office 426+**Martina Brezová:** +420 793 965 822 | office 416
  
 </WRAP> </WRAP>
  
 </WRAP> </WRAP>
- 
  
 <WRAP centeralign> **Following are the articles with information, answers to potential problems, guidelines and hints** </WRAP> <WRAP centeralign> **Following are the articles with information, answers to potential problems, guidelines and hints** </WRAP>
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 <WRAP group> <WRAP group>
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       * <faicon fa fa-lock> [[:public:wiki_access_protected|Access to non-public parts]]       * <faicon fa fa-lock> [[:public:wiki_access_protected|Access to non-public parts]]
       * <faicon fa fa-question-circle-o> [[:public:helpdesk|Info about Helpdesk and how to report problem]]       * <faicon fa fa-question-circle-o> [[:public:helpdesk|Info about Helpdesk and how to report problem]]
-      * <faicon fa fa-cloud> [[:internal:remote_access|Access to Internal Network from Outside]] <faicon fa fa-key>+      * <faicon fa fa-cloud> [[:internal:remote_access|Access to Internal Network from Outside (VPN)]] <faicon fa fa-key>
       * <faicon fa fa-user-circle-o> [[:public:visitors_access|IT services for visitors]]       * <faicon fa fa-user-circle-o> [[:public:visitors_access|IT services for visitors]]
       * <faicon fa fa-video-camera> [[:public:videoconferencing|Videoconferencing options]]       * <faicon fa fa-video-camera> [[:public:videoconferencing|Videoconferencing options]]
       * <faicon fa fa-list-alt> [[:internal:services_settings_overview|Network services settings overview]] <faicon fa fa-key>       * <faicon fa fa-list-alt> [[:internal:services_settings_overview|Network services settings overview]] <faicon fa fa-key>
 +      * <faicon fa fa-group> [[:internal:email_mailgroups|Mailgroups addresses]] (distribution lists) <faicon fa fa-key>
  
   * <faicon fa fa-window-restore> Services & Applications   * <faicon fa fa-window-restore> Services & Applications
       * <faicon fa fa-envelope-o> [[:internal:email_overview|Email - Overview]] <faicon fa fa-key>       * <faicon fa fa-envelope-o> [[:internal:email_overview|Email - Overview]] <faicon fa fa-key>
-      * <faicon fa fa-wifi> [[:internal:wifi_overview|Wifi - Overview]] <faicon fa fa-key>+      * <faicon fa fa-wifi> [[:internal:wifi_overview|Wifi - Overview (EDUROAM, ICS, Guest)]] <faicon fa fa-key>
       * <faicon fa fa-external-link-square> [[:internal:remote_desktop|Remote desktop connection]] <faicon fa fa-key>       * <faicon fa fa-external-link-square> [[:internal:remote_desktop|Remote desktop connection]] <faicon fa fa-key>
       * <faicon fa fa-folder-o> [[:internal:service_filr|Fileshare - OpenText Filr]] <faicon fa fa-key>       * <faicon fa fa-folder-o> [[:internal:service_filr|Fileshare - OpenText Filr]] <faicon fa fa-key>
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       * <faicon fa fa-server> [[:internal:computing_systems|Computing systems - Overview]] <faicon fa fa-key>       * <faicon fa fa-server> [[:internal:computing_systems|Computing systems - Overview]] <faicon fa fa-key>
       * <faicon fa fa-print> [[:internal:network_printing|Printing - Overview]] <faicon fa fa-key>       * <faicon fa fa-print> [[:internal:network_printing|Printing - Overview]] <faicon fa fa-key>
-      * <faicon fa fa-arrows-h> [[:internal:remote_wakeup|Remote Computer Wake-up]] <faicon fa fa-key>+      * <faicon fa fa-bug> [[:internal:network_antivirus|Antivirus - Overview]] <faicon fa fa-key> 
 +      * <faicon fa fa-eye-slash> [[:internal:remote_wakeup|Remote Computer Wake-up]] <faicon fa fa-key>
   * <faicon fa fa-check-square-o> Settings Guidelines   * <faicon fa fa-check-square-o> Settings Guidelines
       * <faicon fa fa-share> [[:internal:settings_smb|SMB Setings in Linux]] <faicon fa fa-key>       * <faicon fa fa-share> [[:internal:settings_smb|SMB Setings in Linux]] <faicon fa fa-key>
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 ---- ----
  
-//[[:public:wiki_access_protected|Key symbol ( <faicon fa fa-key> ) means you must log-in first to see the page content (see details]])   //+<WRAP group> 
 + 
 +<WRAP half column> 
 + 
 +  * <faicon fa fa-hdd-o> [[:department:it|IT department internal]] <faicon fa fa-key> 
 + 
 +</WRAP> 
 + 
 +</WRAP> 
 + 
 +---- 
 + 
 +//<faicon fa fa-key> Key symbol means you must log-in first to see the page content [[:public:wiki_access_protected|(see details]]) //
  
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  • public/baseline.1760020040.txt.gz
  • Last modified: 2025/10/09 14:27
  • by vesely